In case you’ve never had a web hosting account or you have switched companies and the new one employs an account management dashboard that you have not seen before, you may become puzzled about how to perform a given task in your account or on your desktop PC. That’s the reason why, some web hosting providers have set up a knowledge base, which enumerates the most frequent questions and challenges related to the particular platform they use, instead of including only some generic information. This type of knowledge base will help you find the needed info swiftly and easily, so you will not need to waste a lot of time and effort on stuff that may require something as simple as hitting a button or ticking off a tick box. Thus, not only can you get things done, but you can also become aware of lots of new and beneficial facts, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Cloud Hosting
All cloud hosting that we offer feature an extensive knowledge base where you can find all you need to know with regard to your hosting account. Regardless of whether you need to create a brand new database, to redirect a domain by means of an .htaccess config file or to create an e-mail address on your PC or mobile phone, you can just check our step-by-step help articles and all the info that you need will be there. When you go to a given section of the Hepsia hosting Control Panel, you can see articles that are associated with the functions that you can access through it. In case you’d like to check the full collection of articles and get informed about all the functions that Hepsia is offering, or only to read general info about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to cover any obstacle that you may stumble upon, but in case you do not find what you’re looking for, you can always contact us, as our customer support engineers are available to you 7 days a week.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers come bundled with a comprehensive online article repository where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We have created it based on the feedback that we’ve gathered from our clients throughout the years and, as a result, our articles tackle particular problems that you could come across and include the most effective means of resolving them, for example getting an HTTP 500 error message or being unable to send e-mails from your PC although you have the right settings. The articles are available in each and every section of the Control Panel and you can check them at any time. They can help you broaden your knowledge not only about our platform, but also about the web hosting sphere in general, as they contain exhaustive guidelines and general info such as what file access permissions or cron jobs are.