Typically users consider only the features they're going to get with a particular cloud hosting plan and end up forgetting something just as critical - the service uptime. As good as a plan may be, frequent downtimes may lead to lower search engine rank and lost potential customers whatever the reason for them could be. Not surprisingly, really a few people would come back to an Internet site that is not available half the time, not mentioning the wasted money in case you have invested in an advertising and marketing campaign. That is why, if you purchase a new web hosting package, you should ensure that the service will be stable and your sites will be online constantly. This means a boost in traffic, or in case that you have got an online store, for instance, better uptime usually means happier customers.
Service Uptime Guarantee in Cloud Hosting
Our cloud hosting packages include a 99.9% service uptime guarantee. We can easily achieve that by using a cutting-edge cloud hosting platform in which each individual service (files, emails, databases, etc.) has its own group of servers. We do not run everything on one server as most companies do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your websites. If one machine fails, the other ones inside the cluster will take over in order to guarantee the uninterrupted functioning of the web sites. To avoid infrastructural challenges, our server facilities use effective diesel backup generators and a number of independent Internet providers as to ensure that website visitors will be able to reach your websites no matter what. We also have a team of qualified admins monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages include a 99.9% uptime warranty. In fact, you'll not notice any downtime or service interruptions at all due to the fact that we use a cutting edge cloud platform and rather than running everything on a single server as most companies do, we have different clusters of servers that handle each service - files, e-mail messages, CP, databases, etc. We have a custom made load-balancing system, so our hosting service is much more stable compared with what you'd ordinarily find available. To ensure that nothing will interrupt the work of your websites, our server facilities have diesel backup generators and several separate Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and administrators keeping track of the web servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. In addition, we use new hardware for the physical servers where the VPS accounts are set up to steer clear of any chance of hardware crash and every part has been tested thoroughly. The safety of your data is guaranteed by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your sites are going to be operating basically without any interruptions. Our experienced administrators will resolve instantly any software issue that could show up, so even if there is a problem with another virtual private server account on the physical web server, your VPS isn't going to be affected. The server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide you with an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Hosting
Our dedicated plans feature a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We check out each and every server carefully before we hand it over to the client and we use new hardware components in order to avoid any prospect of hardware problems. Any unpredicted software issues can be resolved immediately by our system admins as they monitor all the website hosting servers 24/7. In order to avoid infrastructural complications, our data center facility in downtown Chicago employs powerful diesel backup generators, while the online connectivity to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your sites are flooded, we can respond immediately and filter the undesired traffic before it reaches your dedicated server and disrupts the proper operation of your websites.