Customer Support Channels
A 1–hour Response Guarantee
Giving outstanding support in time is our main priority, so that we back up each cloud hosting plan with a 1–hour ticket response guarantee. Once you send a ticket or send us an e–mail, our customer technical support crew will try all they possible can to generate the most satisfactory solution to your case and to supply you with guidance in due time.
A Top–quality Support Service
You can easily contact us 24x7x365 with any problem you possibly have to do with gopickhost’s solutions. We have got employees available most of the time to give assistance any time necessary. You’re able to use the ticket system or post an e–mail anytime, or you can pick up the telephone or use the online chat through working hours.
An Intuitive Help Section
gopickhost has built–in an extensive information base into the Control Panel so that you could receive practical step–by–step directions whenever you want. Each section of the Control Panel has its own contextual guide area showcasing a variety of how–to posts. We have also organized instructional videos to offer you a much better visual representation of the way in which to execute any given job.