Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center integrated into our Website Control Panel features a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you might possibly have, they are contributed by our support team of knowledgeable technicians.

  • Top quality support service
  • Instructional Videos

  • If you’d like to watch how an action is implemented or how an issue is sorted out, rather than just reading about it, then check out our selection of step–by–step video tutorials. They address various different issues and will help you quickly learn how to work with the Website Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 customer service and a sixty–minute ticket response guarantee. Our seasoned tech support engineers will be available to you day and night to answer your questions and to fix any issue that you could possibly have. Simply send a tech support ticket from the Help Center and we’ll reply to you extremely quickly.