1 hour ticket response
Timeliness is our prime task and this is the reason why we’ve got a team of skilled tech support engineers who are ready to offer a swift solution to any question that you may have. Just send your customer support ticket from the Website Control Panel and we will reply back to you within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute response time.
A Top–Notch Support Service
Each member of our client service staff has lots of years of experience in the cloud hosting arena and most of them have been with us for at least 5 years. They all are eager to answer all your inquiries in the most professional manner possible.
An Easy–to–Browse Help Center
To help you find a quick hint on how you can use a specific service, we have integrated a truly intuitive Help Center section in your Website Control Panel. You can browse through a vast collection of web hosting account management articles and website management articles, examine our F.A.Q. library or watch our how–to video tutorials.