Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Guarantee

  • Our team of techs will do their best to answer to your assistance inquiries in about 1 hour. If, however, the issue you have encountered needs some help from our Admin =Dept,= we are going to forward the ticket to the technician on shift and will write a reply to inform you.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • We offer you round the clock client support via a lightning fast ticket application incorporated into your Control Panel. You’re able to e–mail us all the time about any of the programs that come installed in advance on the virtual server, this includes the desired OS, the server admin panel and our custom made Website Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • Each section of the Website Control Panel that is provided cost–free with your VPS has an integrated knowledge base. One can find an array of in–depth how–to articles and reviews and a range of step by step video courses that present all the basic site management responsibilities. You can view them by clicking the Help or Video control keys in the upper right part of each Control Panel section.